Intermax Cloud Communications
for Healthcare
One Simple System to Keep Your Team Connected— Because Your Patients Come First
Reliable and Safe Communications
Your priority is caring for patients, not managing a complicated phone system. Intermax Cloud Communications makes it simple to connect every office, clinic, and hospital department with one easy-to-use system—no need to juggle multiple platforms or workarounds. With a unified system that supports mobility, messaging, and video capabilities, your staff can collaborate in real time, whether they’re on-site, rotating between facilities, or working remotely.
Seamless Connectivity for Modern Healthcare
Professional medical teams need simple, secure telephone systems that help them coordinate treatment, manage sensitive data, and streamline workflows everywhere. From automated appointment reminders to secure video consultations and advanced call routing, Intermax Cloud Communications ensures every call reaches the right person. Whether a single-site clinic, a multi-location hospital, or an extensive healthcare network, Intermax takes the complexity out of communication so your team can focus on what matters most—delivering exceptional care.
Why Intermax
Why Healthcare Professionals Trust Intermax
Effortless System Management
A single cloud-based solution connects all locations, reducing complexity and IT headaches.
Patient-Centered Communication
Ensure every call is clear, secure, and reaches the right person—fast.
Patient Data Security
Protect patient data with encrypted VoIP and secure call recording.
Reliable 24/7 Uptime
Never miss a critical call, even during outages.
Seamless Telehealth Integration
Support virtual visits, remote patient monitoring, and secure video consultations directly from your phone.
Ensuring Compliance with Kari’s Law
and Ray Baum’s Act
Intermax Cloud Communications ensures that your school is compliant with Kari’s Law and Ray Baum’s Act, both of which are critical for campus safety. Kari’s Law mandates that anyone dialing 911 from a multi-line telephone system can connect directly to emergency services without needing a prefix, ensuring students and staff can get help immediately. Ray Baum’s Act requires that emergency responders receive precise location information—including the building, floor, or room number—so they can arrive exactly where they are needed without delay. With Intermax, your school’s phone system is fully compliant, providing peace of mind that in any emergency, help can be reached and directed quickly and accurately.
Features
Why Our Services Are Right For You
Crystal-Clear Call Quality
Contact Center
Custom Features at No Extra Charge
North Idaho-Based Support Team
Over 20 Years of Service
24/7 Support
Why Intermax
Seamless Communication. Limitless Possibilities.
No Middlemen, Complete Control
Intermax uniquely combines a regional fiber network, a UCaaS platform, and an experienced operations team. This approach eliminates vendor finger-pointing, reduces trouble ticket escalations, and prevents license fee surprises.
Network Ownership
Most UCaaS vendors are resellers, not operators. The Intermax network underpins all our UCaaS solutions and is engineered for performance and reliability. Geographically redundant core clusters and network relay paths serve tens of thousands of customers daily. Dedicated engineering teams are focused on delivering seamless connections to the global internet, including 24×7 support.
Hosted Voice Expertise
Our team has decades of combined experience spanning multiple telecommunications industry transitions and technologies. We’ve built our practice around delivering creative, high-touch solutions (including integrations and training) for small and midsized organizations including the Seattle Unified School District and the Spokane City Credit Union.
Vendor-Neutral Flexibility
For customers with offices located outside of our network service area, Intermax’s carrier-agnostic hosted voice platform works with any combination of internet service providers. The standard platform license integrates with hospitality Property Management Systems regardless of location or vendor.
NG911 Compliance and Safety
Intermax UCaaS helps you get compliant with regulations, including Next Generation (NG or E) 911, Kari’s Law, and the Ray Baum Act. Each handset reports physical location identification and routes emergency calls to the proper place with pinpoint accuracy.
Features
100+ Capabilities with the Standard License Including:
SIP Trunking
Unlimited Voice Calling
HD Video & Audio Calling
HD Video Conferencing
Call Forwarding & Auto Attendant
Customizable Call Recording &
On-Hold Music
Conferencing/Conference Bridge
Voicemail & Voicemail-to-Email
Real-Time Presence Tracking
Benefits
Future-Ready Communication, Today.
PBX and POTS Circuit Replacement
Update legacy technology and cut phone costs by up to 50%. Enjoy predictable pricing with no hidden fees, increased functionality, and protect yourself from surprise vendor market exits.
Scale Your Teams
Add or remove users, mobile devices, handsets, and locations to empower your team. Route calls and connect to the right person the first time, no matter the location. Free staff or users from the physical constraints of a fixed classroom, office, nurse’s station, or hotel room desk.
Always Connected
Keep your teams connected through building network or power outages with built-in fail–safes and mobile app call forwarding. Manage handsets, location groups, and rules through a central console. Direct calls to resolutions through auto-attendants, call forwarding, and voicemail-to-email transcription.
Custom Onboarding
Every customer receives a tailored onboarding process to meet the specific requirements of a small medical practice, professional office, large campus, or distributed workforce.
