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Response times may be longer than normal. We appreciate your patience during this time.

For most people, streaming videos online has replaced alternative viewing options such as video rentals or disc purchases. While streaming is more convenient, it also requires a lot of data, especially when viewing in HD. Monitoring data while using services such as Netflix is crucial to ensure you don’t experience data caps. You can also help mitigate usage by making adjustments to your Netflix settings.

  1. Log into Netflix in a browser
  2. Hover over your name in the upper right corner and click “Your Account”
  3. In the “Your Profile” section select “Playback settings”
    • Auto: will allow Netflix to select the best setting based on your internet speed, itis not ideal if you have fast internet but limited data.
    • High: uses up to 3 GB of data per hour (up to 7GB if streaming in Ultra HD or “4K”)
    • Medium: data usage of approximately 0.7 GB per hour with standard definition video quality
    • Low: uses just 0.3 GB per hour
  4. Automatically play next episode: uncheck this if you are concerned about data usage

The drawback to using the Medium or Low setting is that playback quality will be worse if you are viewing on an HD screen. However, if you are facing possible overages, this will allow you to view more content without incurring data overages.

Current customer and want to upgrade? Call (208) 758-0067