Updates & Upgrades header

news and updates

Stay up to date with our most recent news and updates

CURRENT SERVICE INTERRUPTIONS

November 10-11, 2021 – Lone Mountain upgrades

While working on Lone Mountain upgrades, you may experience 1-3 hours of internet outage. You may also experience intermittent connection throughout the business days of the 10th and 11th. We appreciate your patience while we upgrade our tower. Affecting areas: Rathdrum, Hayden, Athol, Bayview, Spirit Lake.

PLANNED MAINTENANCE

November 10-11, 2021 – Lone Mountain upgrades

Great news! We are making significant updates to one of our main towers that delivers internet service to Rathdrum, Hayden, Athol, Bayview and Spirit Lake This will greatly increase bandwidth and consistency to the northern region of Kootenai County. We will be starting our upgrades the morning of Wednesday, November 10th at 9am.

Please anticipate an internet outage for 1-3 hours and intermittent outages through the rest of the day, as well as possible intermittent outages Thursday, November 11th. This is a huge undertaking that we have spent almost a year preparing for but our promise to you is to work as quickly and safely as possible. We have every tower engineer and every internal engineer working hard on this project.
We apologize for any inconvenience this may cause; we are looking forward to the improved service it will provide to our area.

Your Hard-Working Intermax Team

(208) 762-8065
customercare@IntermaxTeam.com

Tip! 

Bookmark this page so you always know about scheduled maintenance on our network and how it may impact you.

Do we have your current info? We send text and email messages to customers about the days or times that they may see outages in their specific area. To ensure you get these messages, please contact us at customercare@intermaxteam.com with your current cell phone number and email address.

News

A key piece in broadband puzzle

MARCH 30, 2021 | North Idaho Business Journal Intermax is the vanguard in the quest to conquer poor or absent broadband service in North Idaho. While much remains to be done, they're making progress, which portends well for Intermax and for the entire region's...

read more