About Us
The local's choice for fiber and fixed wireless internet, cloud communications, and IT managed services.
Founded in 2001, Intermax is the largest locally owned broadband internet, cloud communications, and IT managed services provider in the Inland Northwest. Headquartered in Coeur d’Alene, with offices in Spokane, Seattle, Sandpoint, and St. Maries, our North Idaho-based teams deliver exceptional service for thousands of residential and business customers.
What Inspires Us
Community
We are deeply rooted in the communities we serve. As a locally owned and operated company, our team members call these areas home. We believe in supporting and investing in our communities, proudly giving back to local schools, organizations, and initiatives that align with our mission to make North Idaho a great place to live, work, and do business. Learn more about donation requests.
Innovation
Intermax owns and operates our own network, including hundreds of miles of fiber optics, mountaintop fixed wireless infrastructure, a DOCSIS-compliant cable plant, redundant PoPs, and a Panhandle NOC. Customers trust us for cost-effective and reliable internet service and rely on our expertise in integrating network, hosted voice, and outsourced IT solutions. Since 2023, Intermax has been adding fiber, bridging the digital divide for nearly 10,000 residents in North Idaho and Eastern Washington communities historically underserved by big, national carriers.
A Long History of Growth and Success
Meet Our Leadership
Mike Kennedy
President and CEO
Patrick Whalen
VP and CTO
Tad Thompson
VP of Voice Services
Join Our Team!
We value people who bring their authentic selves to work. Whether you’re a recent graduate or a self-taught go-getter, we care about what truly matters: commitment, intelligence, empathy, and curiosity.
We believe in getting the job done—no excuses. We make mistakes, own them, and learn from them because that’s how individuals grow, and teams thrive.
If you’re ready to be part of a collaborative, innovative, and growth-oriented environment, we’d love to hear from you. Let’s grow together.
Your future starts here.
Why Work at Intermax
Superior Internet, Exceptional Service!
Collaborative Culture
Fearless Innovation
Community Impact
Growth Opportunities
Frequently Asked Questions
Who is Intermax and what services do you provide?
Intermax is the largest locally owned, independent provider of internet, cloud communications, and managed IT services in the Inland Northwest. We proudly serve Northern Idaho and Eastern Washington, focusing on reliable, innovative solutions for hard-to-reach places often overlooked by large national providers.
We provide residential services like:
- Fiber Internet
- Fixed Wireless Internet
- Digital Phone
- Home Equipment
And business solutions for businesses of all sizes:
- Internet
- Cloud Communications
- Managed IT Services
Visit intermaxnetworks.com today and discover how we can take your technology experience to the next level!
How long has Intermax been in business?
Intermax started as a small 3-person internet service provider in 2001. Today we’re over 80 employees offering internet, cloud communications, and managed IT services.
What are the payment options?
We offer convenient payment methods to suit your needs:
- Online: Pay securely through your customer portal.
- AutoPay: Set up recurring payments for worry-free billing.
- By Phone: Call us to make a payment by card.
- Mail: Send a check to our office address.
Can I refer a friend to Intermax and get a discount?
Yes! With our Refer-a-Friend Program, you can earn rewards for helping your friends and neighbors enjoy better internet. Here’s how it works:
- Refer a friend, and when they sign up for service, you get 2 Months FREE and they get 1 Month FREE
- There’s no limit to the number of friends or neighbors you can refer!
Learn more and start referring today: https://intermaxnetworks.com/refer-a-friend
Where is Intermax located?
We are headquartered in Coeur d’Alene, ID, with offices in Sandpoint, ID; St. Maries, ID; Spokane, WA; and Seattle, WA.
What areas does Intermax serve?
Broadband: Our broadband service area is constantly expanding! Contact us for the latest on your neighborhood. In general, we serve communities with high-speed fixed wireless and fiber optic broadband from the Canadian border down to Clarkston, WA, as far west as Lincoln County, WA and as far east as Rose Lake, ID.
Cloud Communications: Intermax can supply hosted telephone service to any business in the USA. Most customers are in the Pacific Northwest with some as far away as Florida
How can I contact customer support?
We’re here to help! You can reach our friendly customer support team in several ways:
- Phone: Call us at 208-762-8065.
- Email: Send your inquiries to customercare@intermaxteam.com.
- Online: Visit our support page for FAQs, live chat, and service updates.
How does Intermax ensure the security of my data?
Your security is our priority. We use:
- Encrypted Connections: Protecting your data during transmission.
- Secure Infrastructure: Our network is built with state-of-the-art security protocols to guard against threats.
- Continuous Monitoring: Proactive measures to detect and prevent potential vulnerabilities.
- Privacy Protections: We follow strict privacy policies and never sell your data.
What should I do if I’m moving and want to transfer my Intermax service?
Contact us to get connected in your new home and transfer your account to the new location!
