Customer Success Story: Summit Rehab

Intermax Customer Success Story

Customer Success Story: Summit Rehab Empowering Patient Care with Exceptional Technology Support from Intermax Customer: Summit Rehab Industry: Healthcare Location: Spokane, Washington Services: Hosted Voice, IT Managed Services    We sat down with Lisa Stanley, Director of Operations at Summit Rehab, to learn how Intermax Networks has supported their growing clinics across Spokane. Lisa shares how Intermax has […]

Customer Case Study: The Golf Club at Black Rock

Intermax Customer Case Study

Customer Case Study: The Golf Club at Black Rock Reliable Hosted Voice Transforms Communication for a Premier Private Club Customer: The Golf Club at Black RockIndustry: HospitalityLocation: Coeur d’Alene, IdahoServices: Hosted Voice   Overview The Golf Club at Black Rock is a luxury private community in the Inland Northwest, offering world-class recreation, dining, property management, […]

Tad Talk: How Intermax Raises the Bar in Customer Service with Real People, Real Service, and Genuine Connection

Tad Talks with Tad Thompson. Intermax's VP of Voice.

Tad Talk: How Intermax Raises the Bar in Customer Service with Real People, Real Service, and Genuine Connection Welcome to our second Tad Talk, where we dive into what truly makes Intermax different from the competition. In a world of faceless tech giants and impersonal service, Intermax stands out by staying local, staying personal, and showing up—literally. Our clients aren’t just […]

Digital Detox: How to Unplug Without Missing Out 

Cell phone with "digital detox" on the screen with a women doing yoga in the background.

Digital Detox: How to Unplug Without Missing Out In today’s hyper-connected world, we’re constantly plugged in. Our devices are always within reach, whether it’s work emails, social media notifications, or the ever-present stream of information. While technology has brought us closer together in many ways, it can also lead to digital burnout. The good news? […]

Celebrating National Coffee Day with Local Favorites

A smiling barista leaning out a coffee stand window and handing coffee to customers.

Celebrating National Coffee Day with Local Favorites As a locally owned small business, we know the value of community, connection, and a great cup of coffee. This National Coffee Day, we’re spotlighting two incredible coffee establishments that have brewed their way into the hearts of Northern Idaho and Eastern Washington: The Vault and Jitterz! Coffee Culture […]

Tad Talk: 40 Years of Dedicated Expertise

Tad Talks with Tad Thompson. Intermax's VP of Voice.

Tad Talk: 40 Years of Dedicated Expertise In this first installment of Tad Talks, we introduce Tad, Vice President of Voice at Intermax Networks. With 40 years in the telecom industry, Tad has seen it all. His experience brings valuable insight into how business communications have evolved, and why Hosted Voice is changing the game for companies of […]

Customer Success Story: Killer Creations and Cascade Creative Studios

Intermax Customer Case Study

Local Voices. Real Experiences: Our Chat with Jason Opris and Max Lathrop, Killer Creations and Cascade Creative Studios.  Customer: Killer Creations & Cascade Creative Studios Industry: Small-to-Medium Business Location: Coeur d’Alene, IdahoServices: Fiber Internet,Customer Since: 2025 Fast, reliable internet is essential for Killer Creations and Cascade Creative Studios. As businesses built around wedding and commercial video and photography, their work depends on moving large files […]

Intermax Business Brief Q3 2025

Intermax Business

A Beginner’s Guide to Understanding Hosted Voice Technology How did we get from candlestick phones to high-speed voice over the internet?  To better appreciate the future of communication, let’s take a quick trip to the past. Here’s how telephony evolved from wires and switchboards to fiber and hosted voice, and how it’s shaping the future of communication.  […]

Why Human Reasoning Still Matters: Critical Thinking in the Age of AI 

Human hand writing and robot hand using a laptop.

Why Human Reasoning Still Matters: Critical Thinking in the Age of AI We live in a time of unprecedented access to information. Artificial Intelligence (AI), especially language models like ChatGPT, can summarize complex topics in seconds, generate insightful content, and even help us make sense of the world. But with this convenience comes a responsibility: […]