Intermax Cloud Communications
for Small and Medium Businesses

Powerful Features, Scalable Solutions Built for Growing Businesses

A smiling barista leaning out a coffee stand window and handing coffee to customers.

Big Business Solutions,
Built for SMB

Every call matters when you’re running a small or medium-sized business. Believe us, we understand. Whether you’re closing deals, supporting clients, or managing a remote workforce, Intermax Cloud Communications delivers a feature-rich, flexible solution that helps you stay connected anytime, anywhere. With advanced features like call recording, voicemail-to-email, and mobility options, you can ensure seamless communication without the enterprise price tag. 

Strong, Scalable, and Always Connected

Our redundant cloud-based system guarantees crystal-clear call quality and uninterrupted service, giving you the confidence to focus on growing your business without worrying about dropped calls or complicated setups. 

Small business owner on her laptop with fabric swatches on the wall.
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Why Intermax

Why SMBs Choose Intermax

Comprehensive Feature Set

Get enterprise-level features without the enterprise price. 

Voicemail-to-Email

Stay responsive with voicemails delivered straight to your inbox. 

Call Recording

Enhance customer service and compliance with secure, cloud-based call recording.

Mobility & Remote Access

Work from anywhere with seamless mobile integration. 

Reliable Redundancy

Ensure business continuity with failover solutions that keep your lines open. 

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Features

Why Our Services Are Right For You

Crystal-Clear Call Quality
Mobility
Custom Features at No Extra Charge
North Idaho-Based Support Team
Over 20 Years of Service
24/7 Support
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Why Intermax

Seamless Communication. Limitless Possibilities.

No Middlemen, Complete Control

Intermax uniquely combines a regional fiber network, a UCaaS platform, and an experienced operations team. This approach eliminates vendor finger-pointing, reduces trouble ticket escalations, and prevents license fee surprises. 

Network Ownership

Most UCaaS vendors are resellers, not operators. The Intermax network underpins all our UCaaS solutions and is engineered for performance and reliability. Geographically redundant core clusters and network relay paths serve tens of thousands of customers daily. Dedicated engineering teams are focused on delivering seamless connections to the global internet, including 24×7 support.  

Hosted Voice Expertise

Our team has decades of combined experience spanning multiple telecommunications industry transitions and technologies. We’ve built our practice around delivering creative, high-touch solutions (including integrations and training) for small and midsized organizations including the Seattle Unified School District and the Spokane City Credit Union. 

Vendor-Neutral Flexibility

For customers with offices located outside of our network service area, Intermax’s carrier-agnostic hosted voice platform works with any combination of internet service providers. The standard platform license integrates with hospitality Property Management Systems regardless of location or vendor.  

NG911 Compliance and Safety

Intermax UCaaS helps you get compliant with regulations, including Next Generation (NG or E) 911, Kari’s Law, and the Ray Baum Act. Each handset reports physical location identification and routes emergency calls to the proper place with pinpoint accuracy. 

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Features

100+ Capabilities with the Standard License Including:

Intermax Cloud Communication icon
SIP Trunking
Unlimited Voice Calling
HD Video & Audio Calling
HD Video Conferencing
Call Forwarding & Auto Attendant
Customizable Call Recording &
On-Hold Music
Conferencing/Conference Bridge
Voicemail & Voicemail-to-Email
Real-Time Presence Tracking
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Benefits

Future-Ready Communication, Today.

PBX and POTS Circuit Replacement

Update legacy technology and cut phone costs by up to 50%. Enjoy predictable pricing with no hidden fees, increased functionality, and protect yourself from surprise vendor market exits. 

Scale Your Teams

Add or remove users, mobile devices, handsets, and locations to empower your team. Route calls and connect to the right person the first time, no matter the location. Free staff or users from the physical constraints of a fixed classroom, office, nurse’s station, or hotel room desk. 

Always Connected

Keep your teams connected through building network or power outages with built-in failsafes and mobile app call forwarding. Manage handsets, location groups, and rules through a central console. Direct calls to resolutions through auto-attendants, call forwarding, and voicemail-to-email transcription. 

Custom Onboarding

Every customer receives a tailored onboarding process to meet the specific requirements of a small medical practice, professional office, large campus, or distributed workforce.  

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Contact Us

Your Business Deserves Better Communication.
Contact Us for Your Phone Solution Today!