Hosted Voice for Small Businesses: Tailoring Communication Solutions to Your Needs 

Carpenter in workshop working on laptop and cell phone.

Hosted Voice for Small Businesses: Tailoring Communication Solutions to Your Needs In today’s fast-paced business world, small businesses need more than just a phone line—they need agile, scalable, and cost-effective communication solutions that can keep up with evolving demands. That’s where Hosted Voice comes in. Once only available to large enterprises, cloud-based phone systems now […]

Customer Success Story: Century 21 RiverStone 

Intermax Customer Success Story

Customer Success Story: Century 21 RiverStone A Reliable Partner in Real Estate Innovation  Customer: Century 21 RiverStone Industry: Real Estate Location: Sandpoint and Ponderay, Idaho Services: Hosted Voice (VoIP), Fiber Internet, Wireless Internet Customer Since: Approx. 2019    Overview  Century 21 RiverStone is a locally rooted, family-run real estate brokerage headquartered in Sandpoint, Idaho. With a history that blends […]

Above and Beyond – Restoring Service to Baldy Mountain

Intermax fixed wireless tech in a tower surrounded my treetops and mountains in the distance.

Above and Beyond – Restoring Service to Baldy Mountain April 29–30, 2025 | Sandpoint, Idaho  When equipment fails on Baldy Mountain, restoring service isn’t just a job; it’s a full-on expedition.  On April 29, 2025, our customers in the Sandpoint Baldy region began experiencing a service outage affecting internet, hosted voice, and transport connections. Our […]

How VoIP Technology Can Improve Customer Service

Business man on the phone and working on a laptop.

How VoIP Technology Can Improve Customer Service In today’s fast-paced digital world, exceptional customer service is more important than ever, and Voice over Internet Protocol (VoIP) is a game-changer. Instead of relying on traditional landlines, VoIP uses your internet connection to make and receive calls, unlocking a suite of powerful features that can take your […]

Hosted Voice vs. Traditional PBX Phone Systems: Feature Comparison 

Dialing telephone keypad concept for communication, contact us and customer service support

Hosted Voice vs. Traditional PBX Phone Systems: Feature Comparison The business landscape is rapidly evolving, and choosing the right phone system is critical to your organization’s flexibility, efficiency, and bottom line. Two primary options dominate the market are traditional on-premises PBX systems and modern Hosted Voice (VoIP) solutions. In this article, we’ll explain how each […]

Managed Voice Services 101: A Beginner’s Guide to Understanding Hosted Voice Technology 

Man and woman at a shared desk using Yealink phones for calls and video calls.

Managed Voice Services 101: A Beginner’s Guide to Understanding Hosted Voice Technology In today’s fast-paced digital world, businesses and individuals are increasingly shifting from traditional phone systems to cloud-based phone solutions. Terms like VoIP, UCaaS, and Hosted Voice are often used interchangeably, but what do they really mean, and how are they transforming the way […]

The Selle Valley Fiber Project: A Major Step Forward in Rural Connectivity

Map of the Selle Valley fiber expansion project.

The Intermax Selle Valley Fiber Project: A Major Step Forward in Rural Connectivity Last fall we announced plans to expand fiber Internet to areas traditionally overlooked by the big national providers. The latest Intermax fiber expansion project is in the Selle Valley, just north of Sandpoint, and represents an exciting progress milestone providing reliable, high-speed […]

Planes, Trains and … Love?

Fiber teams drilled under the live tracks of the BNSF Railroad at McGuire Rd.

BNSF Railroad at McGuire Rd. Planes, Trains and … Love? Steve Martin and John Candy have nothing on Intermax. In January we solved some pretty major transportation-related issues that prevented service delivery to both present and future customers. And one customer even shared how his improved connection also improved his marriage… but your mileage may […]

How Fast Can Your Wi-fi Go

Intermax logo

In wireless data, depending on the specific Wi-Fi standard and channel width, you can generally expect around 0.8 Mbps per MHz; however, this is just a rough estimate, as the actual data rate per MHz can vary significantly based on factors like modulation techniques and network conditions. Key points to remember: Channel width matters:A wider […]

Transforming Rural Health: The Critical Role of Fast, Reliable Internet in Telemedicine 

Woman having a doctor's appointment online over the laptop, while sitting at home.

Transforming Rural Health: The Critical Role of Fast, Reliable Internet in Telemedicine  As telemedicine becomes an essential part of modern healthcare, reliable high-speed internet is crucial in providing access to quality healthcare in rural areas. Telemedicine enables remote medical consultations, follow-ups, and even urgent care, giving rural residents access to specialists, preventative care, and other […]