A Beginner's Guide to Understanding Hosted Voice Technology
In today’s fast-paced digital world, businesses and individuals are increasingly shifting from traditional phone systems to cloud-based phone solutions. Terms like VoIP, UCaaS, and Cloud Communications are often used interchangeably, but what do they really mean, and how are they transforming the way we communicate? In this guide, we’ll clarify these terms, explain how the technology works, and highlight its advantages over traditional phone systems.
NEW PRODUCT ANNOUNCEMENTS
Coming Soon: IntermaxVoice AI for Your Business
We’re excited to announce a powerful new tool for our business customers: IntermaxVoice AI, an AI-powered recording tool that makes managing your phone messages and auto attendant easier and more professional than ever.
With IntermaxVoice AI you can:
Create unlimited AI-generated phone greetings and messages
Customize hold music and queue messages from a professional library
Choose the voice that represents your business best
Schedule seasonal music (yes, even Christmas tunes!)
Update your messaging anytime—without outsourcing
Perfect for small businesses that want a polished, in-house solution without the hassle or high costs. Get ready to take control of your phone system like a pro.
Launching in Q2 so reach out to a Sales Representative to learn more!
PCI Compliant Call Recording – Coming Soon
Need to take payments or sensitive information over the phone? Our new PCI Compliant Call Recording feature helps keep your customers’ data safe. It automatically redacts or mutes personal details—like credit card numbers—during recorded calls, so you stay secure and compliant without skipping a beat.
It’s a simple way to protect your business and build trust with every call.
Reach out to learn more or add it to your service today!
CUSTOMER RESOURCES
Need help with your office phone?
We’ve put together a helpful resource hub just for you! Whether you’re setting up your desk phone for the first time or just need a refresher, you’ll find easy-to-follow videos and answers to frequently asked questions.
Get the most out of your phone system!
CUSTOMER TESTIMONIALS
BUSINESS SPOTLIGHT
Want to Spotlight Your Business?
We love celebrating the amazing businesses we serve! If you’d like to be featured on our website, in our quarterly newsletter, and across our social media channels, we’d love to share your story. We’ll stop by to shoot a short video showcasing your business, the Intermax services you use, and how we’ve helped support your success.
It’s a great way to get extra exposure—and it’s totally free.
Interested? Let us know and we’ll schedule a time to come by!
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