Hosted Voice Glossary of Terms

Hosted Voice Glossary of Terms by Intermax Whether you’re new to voice technology or just need a refresher, we’re here to help. We’ve compiled simple definitions for common terms used in VoIP, cloud communications, business phone systems, and more. From acronyms to industry jargon, you’ll find clear explanations designed to make voice services easier to […]
Customer Success Story: GARAGESKINS

Local Voices. Real Experiences: Our Chat with Adam Griffith, GARAGESKINS Customer: GARAGESKINS Industry: Retail Location: Post Falls, Idaho Services: Hosted Voice (VoIP), Business Internet, IT Managed Services Customer Since: GARAGESKINS is reimagining curb appeal with an innovative garage door system that transforms standard metal garage doors into beautiful wood-style doors at an approachable price point. Founded in 2014, the company has recently entered a […]
Hosted Voice for Small Businesses: Tailoring Communication Solutions to Your Needs

Hosted Voice for Small Businesses: Tailoring Communication Solutions to Your Needs In today’s fast-paced business world, small businesses need more than just a phone line—they need agile, scalable, and cost-effective communication solutions that can keep up with evolving demands. That’s where Hosted Voice comes in. Once only available to large enterprises, cloud-based phone systems now […]
Customer Success Story: Century 21 RiverStone

Customer Success Story: Century 21 RiverStone A Reliable Partner in Real Estate Innovation Customer: Century 21 RiverStone Industry: Real Estate Location: Sandpoint and Ponderay, Idaho Services: Hosted Voice (VoIP), Fiber Internet, Wireless Internet Customer Since: Approx. 2019 Overview Century 21 RiverStone is a locally rooted, family-run real estate brokerage headquartered in Sandpoint, Idaho. With a history that blends […]
Customer Success Story: SMP Development

Customer Success Story: SMP Development How Intermax Networks Powers Schweitzer Mountain Properties Development Customer: Schweitzer Mountain Properties (SMP) Development Industry: Real EstateLocation: Schweitzer Mountain and Sandpoint, Idaho Services: Fiber Internet Customer Since: Approx. 2010 Overview Schweitzer Mountain Properties (SMP) Development is the luxury real estate development branch formerly affiliated with Schweitzer Mountain Resort. Now, independently, managing extensive land holdings across the mountain and […]
How VoIP Technology Can Improve Customer Service

How VoIP Technology Can Improve Customer Service In today’s fast-paced digital world, exceptional customer service is more important than ever, and Voice over Internet Protocol (VoIP) is a game-changer. Instead of relying on traditional landlines, VoIP uses your internet connection to make and receive calls, unlocking a suite of powerful features that can take your […]
Hosted Voice vs. Traditional PBX Phone Systems: Feature Comparison

Hosted Voice vs. Traditional PBX Phone Systems: Feature Comparison The business landscape is rapidly evolving, and choosing the right phone system is critical to your organization’s flexibility, efficiency, and bottom line. Two primary options dominate the market are traditional on-premises PBX systems and modern Hosted Voice (VoIP) solutions. In this article, we’ll explain how each […]
Intermax Business Brief Q2 2025
A Beginner’s Guide to Understanding Hosted Voice Technology In today’s fast-paced digital world, businesses and individuals are increasingly shifting from traditional phone systems to cloud-based phone solutions. Terms like VoIP, UCaaS, and Cloud Communications are often used interchangeably, but what do they really mean, and how are they transforming the way we communicate? In this guide, we’ll […]
Managed Voice Services 101: A Beginner’s Guide to Understanding Hosted Voice Technology

Managed Voice Services 101: A Beginner’s Guide to Understanding Hosted Voice Technology In today’s fast-paced digital world, businesses and individuals are increasingly shifting from traditional phone systems to cloud-based phone solutions. Terms like VoIP, UCaaS, and Hosted Voice are often used interchangeably, but what do they really mean, and how are they transforming the way […]
Choosing the Right Hosted Phone Solution for Your Business

Choosing the Right Hosted Phone Solution for Your Business In the era of digital transformation, selecting the right communication tools is paramount for the success of any business. Hosted phone solutions, with their flexibility and scalability, have become a go-to choice. However, with various options available, navigating the landscape to find the perfect fit for […]