Intermax Business Brief Q3 2025
A Beginner’s Guide to Understanding Hosted Voice Technology How did we get from candlestick phones to high-speed voice over the internet? To better appreciate the future of communication, let’s take a quick trip to the past. Here’s how telephony evolved from wires and switchboards to fiber and hosted voice, and how it’s shaping the future of communication. […]
Customer Success Story: Riverbend Commerce Park
Local Voices. Real Experiences: Our Chat with Tag Jacklin, Riverbend Commerce Park Customer: Riverbend Commerce Park Industry: Real Estate Location: Post Falls, Idaho Services: Hosted Voice (VoIP), Fiber Internet, Fixed Wireless Internet (other locations) Customer Since: 2018 Connectivity is critical at Riverbend Commerce Park in Post Falls, Idaho. With over 600,000 square feet of leasable office and industrial space […]
A Brief History of Telephony
A Brief History of Telephony Today, we carry powerful communication tools in our pockets, and it’s easy to take texting, video calls, voicemail for granted when we can access everything the internet has to offer right in the palm of our hands. All made possible by the modern marvel we call the telephone. But how […]
Customer Success Story: Valley Christian School
Customer Success Story: Valley Christian School in Spokane Empowering Education Through Modern Communication Customer: Valley Christian School Industry: Education Location: Spokane Valley, Washington Services: Hosted Voice Customer Since: 2021 Overview Valley Christian School is a dynamic and growing educational institution committed to serving students and families with excellence. As the school expanded, so did […]
Hosted Voice Glossary of Terms
Hosted Voice Glossary of Terms by Intermax Whether you’re new to voice technology or just need a refresher, we’re here to help. We’ve compiled simple definitions for common terms used in VoIP, cloud communications, business phone systems, and more. From acronyms to industry jargon, you’ll find clear explanations designed to make voice services easier to […]
Customer Success Story: GARAGESKINS
Local Voices. Real Experiences: Our Chat with Adam Griffith, GARAGESKINS Customer: GARAGESKINS Industry: Retail Location: Post Falls, Idaho Services: Hosted Voice (VoIP), Business Internet, IT Managed Services Customer Since: GARAGESKINS is reimagining curb appeal with an innovative garage door system that transforms standard metal garage doors into beautiful wood-style doors at an approachable price point. Founded in 2014, the company has recently entered a […]
Hosted Voice for Small Businesses: Tailoring Communication Solutions to Your Needs
Hosted Voice for Small Businesses: Tailoring Communication Solutions to Your Needs In today’s fast-paced business world, small businesses need more than just a phone line—they need agile, scalable, and cost-effective communication solutions that can keep up with evolving demands. That’s where Hosted Voice comes in. Once only available to large enterprises, cloud-based phone systems now […]
Customer Success Story: Century 21 RiverStone
Customer Success Story: Century 21 RiverStone A Reliable Partner in Real Estate Innovation Customer: Century 21 RiverStone Industry: Real Estate Location: Sandpoint and Ponderay, Idaho Services: Hosted Voice (VoIP), Fiber Internet, Wireless Internet Customer Since: Approx. 2019 Overview Century 21 RiverStone is a locally rooted, family-run real estate brokerage headquartered in Sandpoint, Idaho. With a history that blends […]
Customer Success Story: SMP Development
Customer Success Story: SMP Development How Intermax Networks Powers Schweitzer Mountain Properties Development Customer: Schweitzer Mountain Properties (SMP) Development Industry: Real EstateLocation: Schweitzer Mountain and Sandpoint, Idaho Services: Fiber Internet Customer Since: Approx. 2010 Overview Schweitzer Mountain Properties (SMP) Development is the luxury real estate development branch formerly affiliated with Schweitzer Mountain Resort. Now, independently, managing extensive land holdings across the mountain and […]
How VoIP Technology Can Improve Customer Service
How VoIP Technology Can Improve Customer Service In today’s fast-paced digital world, exceptional customer service is more important than ever, and Voice over Internet Protocol (VoIP) is a game-changer. Instead of relying on traditional landlines, VoIP uses your internet connection to make and receive calls, unlocking a suite of powerful features that can take your […]