Intermax Business Brief header.

A Beginner's Guide to Understanding Hosted Voice Technology

How did we get from candlestick phones to high-speed voice over the internet? 

To better appreciate the future of communication, let’s take a quick trip to the past. Here’s how telephony evolved from wires and switchboards to fiber and hosted voice, and how it’s shaping the future of communication. 

NEW PRODUCT ANNOUNCEMENTS

PCI Compliant Call Recording – Available Now!

Taking payments or sensitive information over the phone? Our new PCI-compliant call Recording feature helps keep your customers’ data safe. It automatically redacts or mutes personal details—like credit card numbers—during recorded calls, so you stay secure and compliant without skipping a beat.

It’s a simple way to protect your business and build trust with every call.

Reach out to learn more or add it to your service today!

Coming Soon: IntermaxVoice AI for Your Business 

We’re excited to announce a powerful new tool for our business customers: IntermaxVoice AI, an AI-powered recording tool that makes managing your phone messages and auto attendant easier and more professional than ever. 

With IntermaxVoice AI you can: 

  • Create unlimited AI-generated phone greetings and messages 

  • Customize hold music and queue messages from a professional library 

  • Choose the voice that represents your business best 

  • Schedule seasonal music (yes, even Christmas tunes!) 

  • Update your messaging anytime—without outsourcing 

Perfect for small businesses that want a polished, in-house solution without the hassle or high costs. Get ready to take control of your phone system like a pro. 

Call now to get on the early access interest list!

CUSTOMER RESOURCES

Need a Refresher on Your
Phone System?

Whether you’re onboarding new team members or just need a quick refresher, our Hosted Voice experts are here to help. We offer personalized training sessions to walk you through everything—from voicemail and call routing to advanced features like auto attendants and call analytics.
 

Our training is free and always included for our customers.
If you’re not happy, we’re not happy.

Let us help your team communicate with confidence.

CUSTOMER TESTIMONIALS

BUSINESS SPOTLIGHT

Want to Spotlight Your Business?

We love celebrating the amazing businesses we serve! If you’d like to be featured on our website, in our quarterly newsletter, and across our social media channels, we’d love to share your story. We’ll stop by to shoot a short video showcasing your business, the Intermax services you use, and how we’ve helped support your success.

It’s a great way to get extra exposure—and it’s totally free.

Interested? Let us know and we’ll schedule a time to come by!

Intermax Networks
7400 N. Mineral Drive
Suite 110
Coeur d’Alene, ID 83815

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