Above and Beyond – Restoring Service to Baldy Mountain
Above and Beyond – Restoring Service to Baldy Mountain April 29–30, 2025 | Sandpoint, Idaho When equipment fails on Baldy Mountain, restoring service isn’t just a job; it’s a full-on expedition. On April 29, 2025, our customers in the Sandpoint Baldy region began experiencing a service outage affecting internet, hosted voice, and transport connections. Our […]
Customer Success Story: SMP Development
Customer Success Story: SMP Development How Intermax Networks Powers Schweitzer Mountain Properties Development Customer: Schweitzer Mountain Properties (SMP) Development Industry: Real EstateLocation: Schweitzer Mountain and Sandpoint, Idaho Services: Fiber Internet Customer Since: Approx. 2010 Overview Schweitzer Mountain Properties (SMP) Development is the luxury real estate development branch formerly affiliated with Schweitzer Mountain Resort. Now, independently, managing extensive land holdings across the mountain and […]
How VoIP Technology Can Improve Customer Service
How VoIP Technology Can Improve Customer Service In today’s fast-paced digital world, exceptional customer service is more important than ever, and Voice over Internet Protocol (VoIP) is a game-changer. Instead of relying on traditional landlines, VoIP uses your internet connection to make and receive calls, unlocking a suite of powerful features that can take your […]
Hosted Voice vs. Traditional PBX Phone Systems: Feature Comparison
Hosted Voice vs. Traditional PBX Phone Systems: Feature Comparison The business landscape is rapidly evolving, and choosing the right phone system is critical to your organization’s flexibility, efficiency, and bottom line. Two primary options dominate the market are traditional on-premises PBX systems and modern Hosted Voice (VoIP) solutions. In this article, we’ll explain how each […]
The MAX Bulletin – May 2025
More Than Just Speed: What Makes a Great Internet Experience In the broadband industry, marketing tends to focus on one thing — speed. Faster download speeds are advertised as the ultimate solution, pushing customers to upgrade their plans. But while speed is important, it’s not the only factor that determines a great internet experience. At […]
More Than Just Speed: What Makes a Great Internet Experience
More Than Just Speed: What Makes a Great Internet Experience In the broadband industry, marketing tends to focus on one thing — speed. Faster download speeds are advertised as the ultimate solution, pushing customers to upgrade their plans. But while speed is important, it’s not the only factor that determines a great internet experience. At […]
Intermax Business Brief Q2 2025
A Beginner’s Guide to Understanding Hosted Voice Technology In today’s fast-paced digital world, businesses and individuals are increasingly shifting from traditional phone systems to cloud-based phone solutions. Terms like VoIP, UCaaS, and Cloud Communications are often used interchangeably, but what do they really mean, and how are they transforming the way we communicate? In this guide, we’ll […]
Managed Voice Services 101: A Beginner’s Guide to Understanding Hosted Voice Technology
Managed Voice Services 101: A Beginner’s Guide to Understanding Hosted Voice Technology In today’s fast-paced digital world, businesses and individuals are increasingly shifting from traditional phone systems to cloud-based phone solutions. Terms like VoIP, UCaaS, and Hosted Voice are often used interchangeably, but what do they really mean, and how are they transforming the way […]
The MAX Bulletin – April 2025
Selle Valley Fiber Project: A Major Step Forward in Rural Connectivity The latest Intermax fiber expansion project is in the Selle Valley, just north of Sandpoint, and represents an exciting progress milestone providing reliable, high-speed internet. We sat down with Intermax VP and Chief Technology Officer Pat Whalen and his Fiber Project Coordinator to get […]
7 Ways to Reduce Your Digital Carbon Footprint
7 Ways to Reduce Your Digital Carbon Footprint When we think about reducing our carbon footprint, we often picture driving less or cutting down on single-use plastics. But did you know your internet habits also play a role in your environmental impact? Every email sent, video streamed, or file downloaded uses electricity. Fortunately, small changes […]