Intermax Business for Government
Secure, reliable communication solutions that keep government teams connected across all locations.
Trusted Services for Critical Operations
Intermax delivers dependable Business Internet, IT Managed Services, and Hosted Voice to support the essential work of government organizations. Our solutions are designed with reliability and security in mind, so you can serve your community without worrying about connectivity or system downtime.
Secure Connections to Serve Communities
Public service demands clear, reliable communication. Intermax Hosted Voice keeps your teams connected across offices, field locations, and remote workspaces with a unified system that’s simple to manage. Our platform enhances efficiency with features like multi-location contact centers, intuitive auto attendants, and transparent pricing for easy annual budgeting, while maintaining the security and compliance that government agencies require. Keep civic operations running smoothly—no surprises, no workarounds.Â
Features
Why Our Services Are Right For You
Crystal-Clear Call Quality
Contact Center
Predictable Pricing
Robust Auto Attendants
Multi-site Connectivity
Personalized Training
Standard Internet Plans
Includes connection, hardware, and installation.
Contact us for tailored IT management, security, and hosted voice services
Intermax Benefits
Superior Internet, Exceptional Service!
Coeur d’Alene Network
Operations Center (NOC)
Fully Customizable Plans
and Services
White-Glove Service
24/7 North Idaho-Based Support
Why Intermax
Why Local Governments Choose Intermax
Comprehensive Feature Set
Get enterprise-level features without the enterprise price.Â
Voicemail-to-Email
Stay responsive with voicemails delivered straight to your inbox.Â
Call Recording
Enhance customer service and compliance with secure, cloud-based call recording.
Mobility & Remote Access
Work from anywhere with seamless mobile integration.Â
Reliable Redundancy
Ensure business continuity with failover solutions that keep your lines open.Â
Why Intermax
Seamless Communication. Limitless Possibilities.
No Middlemen, Complete Control
Intermax uniquely combines a regional fiber network, a UCaaS platform, and an experienced operations team. This approach eliminates vendor finger-pointing, reduces trouble ticket escalations, and prevents license fee surprises.Â
Network Ownership
Most UCaaS vendors are resellers, not operators. The Intermax network underpins all our UCaaS solutions and is engineered for performance and reliability. Geographically redundant core clusters and network relay paths serve tens of thousands of customers daily. Dedicated engineering teams are focused on delivering seamless connections to the global internet, including 24×7 support. Â
Hosted Voice Expertise
Our team has decades of combined experience spanning multiple telecommunications industry transitions and technologies. We’ve built our practice around delivering creative, high-touch solutions (including integrations and training) for small and midsized organizations including the Seattle Unified School District and the Spokane City Credit Union.Â
Vendor-Neutral Flexibility
For customers with offices located outside of our network service area, Intermax’s carrier-agnostic hosted voice platform works with any combination of internet service providers. The standard platform license integrates with hospitality Property Management Systems regardless of location or vendor. Â
NG911 Compliance and Safety
Intermax UCaaS helps you get compliant with regulations, including Next Generation (NG or E) 911, Kari’s Law, and the Ray Baum Act. Each handset reports physical location identification and routes emergency calls to the proper place with pinpoint accuracy.Â
Features
100+ Capabilities with the Standard License Including:
SIP Trunking
Unlimited Voice Calling
HD Video & Audio Calling
HD Video Conferencing
Call Forwarding & Auto Attendant
Customizable Call Recording &
On-Hold Music
Conferencing/Conference Bridge
Voicemail & Voicemail-to-Email
Real-Time Presence Tracking
Benefits
Future-Ready Communication, Today.
PBX and POTS Circuit Replacement
Update legacy technology and cut phone costs by up to 50%. Enjoy predictable pricing with no hidden fees, increased functionality, and protect yourself from surprise vendor market exits.Â
Scale Your Teams
Add or remove users, mobile devices, handsets, and locations to empower your team. Route calls and connect to the right person the first time, no matter the location. Free staff or users from the physical constraints of a fixed classroom, office, nurse’s station, or hotel room desk.Â
Always Connected
Keep your teams connected through building network or power outages with built-in fail–safes and mobile app call forwarding. Manage handsets, location groups, and rules through a central console. Direct calls to resolutions through auto-attendants, call forwarding, and voicemail-to-email transcription.Â
Custom Onboarding
Every customer receives a tailored onboarding process to meet the specific requirements of a small medical practice, professional office, large campus, or distributed workforce. Â
Technology Partners
Powering Secure & Smart Solutions with Industry Leaders
Why Intermax
Managed IT Services for All Your Technology Needs
Help Desk Support
Expert services for troubleshooting technical issues and keeping employees productive.Â
Cybersecurity
Proactively monitors and detects network, data, and digital asset threats to keep your business secure and compliant. Intermax is a WatchGuardONE Gold Partner.
Microsoft 365
Deploy, manage, and secure modern Office productivity tools like Word, Excel, Outlook, and Teams. Intermax is a Microsoft Solutions Provider for Modern Work.
Virtual CIO and IT Consulting
Align technology and business needs to drive growth and long-term success. Leverage experienced guidance for strategy, infrastructure, and digital transformation.
Managed Data Backup
Protect, store, and recover critical business data securely in the Intermax North Idaho NOC or the cloud vendor of your choice.Â
Data Governance
Ensure regulatory compliance with policies and procedures to protect data, ensure proper access, and minimize risk – without getting in the way of operations.
Network Configuration & Management
Optimize performance, security, and reliability using certified experts in Microsoft, Juniper, Solar Winds, Cisco, NetSapiens, and Tarana platforms.
Managed Security Services (MSSP)
Proactively safeguard your network, applications, and data with continuous monitoring, expert management, and advanced threat prevention.
Managed Security Services (MSSP)
Proactive Protection. Expert Management.
Peace of Mind.
Our Managed Security Services include:
Managed Firewall
A comprehensive, always-on solution to prevent unauthorized access and threats from entering your network. Our team monitors and manages your firewall to ensure your network remains secure 24/7.
Border Security
We provide advanced monitoring and defense mechanisms to protect the boundaries of your network, preventing cyber threats and attacks before they reach your critical systems.
With Intermax, You Can Count On:
Continuous, real-time monitoring and threat detection
Expert management by certified security professionals
Timely updates and patching to stay ahead of emerging security risks
Customizable solutions tailored to your specific network environment
Flat monthly fees and zero hourly billing