Hosted Voice Glossary of Terms

Dialing telephone keypad concept for communication, contact us and customer service support

Hosted Voice Glossary of Terms by Intermax Whether you’re new to voice technology or just need a refresher, we’re here to help. We’ve compiled simple definitions for common terms used in VoIP, cloud communications, business phone systems, and more. From acronyms to industry jargon, you’ll find clear explanations designed to make voice services easier to […]

How Much Internet Do You Really Need?

Woman sitting on her bed working on her computer.

How Much Internet Do You Really Need? These days, the internet is as essential as electricity or water, especially in the Inland Northwest. Whether you’re streaming movies, managing remote work, supporting your family’s devices, or running a business, having the right internet speed is critical. At Intermax Networks, we believe in giving our customers internet […]

How VoIP Technology Can Improve Customer Service

Business man on the phone and working on a laptop.

How VoIP Technology Can Improve Customer Service In today’s fast-paced digital world, exceptional customer service is more important than ever, and Voice over Internet Protocol (VoIP) is a game-changer. Instead of relying on traditional landlines, VoIP uses your internet connection to make and receive calls, unlocking a suite of powerful features that can take your […]

Hosted Voice vs. Traditional PBX Phone Systems: Feature Comparison 

Dialing telephone keypad concept for communication, contact us and customer service support

Hosted Voice vs. Traditional PBX Phone Systems: Feature Comparison The business landscape is rapidly evolving, and choosing the right phone system is critical to your organization’s flexibility, efficiency, and bottom line. Two primary options dominate the market are traditional on-premises PBX systems and modern Hosted Voice (VoIP) solutions. In this article, we’ll explain how each […]

More Than Just Speed: What Makes a Great Internet Experience

Aerial view of Coeur d'Alene Lake and Highway.

More Than Just Speed: What Makes a Great Internet Experience In the broadband industry, marketing tends to focus on one thing — speed. Faster download speeds are advertised as the ultimate solution, pushing customers to upgrade their plans. But while speed is important, it’s not the only factor that determines a great internet experience. At […]

Managed Voice Services 101: A Beginner’s Guide to Understanding Hosted Voice Technology 

Man and woman at a shared desk using Yealink phones for calls and video calls.

Managed Voice Services 101: A Beginner’s Guide to Understanding Hosted Voice Technology In today’s fast-paced digital world, businesses and individuals are increasingly shifting from traditional phone systems to cloud-based phone solutions. Terms like VoIP, UCaaS, and Hosted Voice are often used interchangeably, but what do they really mean, and how are they transforming the way […]

Cut the Cord: Start Streaming in Just Two Easy Steps 

A woman's hand holding a tv remote.

Cut the Cord: Start Streaming in Just Two Easy Steps Are you ready to ditch traditional cable and start streaming your favorite shows, movies, and live TV? With Intermax, making the switch is easier than ever. Here’s how to get started in just two simple steps.  Step 1: Choose Your Streaming Device  If you own […]

The Rise of Online Learning: Choosing the Best Internet Plan for Virtual Classes

Woman with dog working in a home office.

The Rise of Online Learning: Choosing the Best Internet Plan for Virtual Classes The 2020 pandemic permanently changed the landscape of education, with schools and universities offering more online classes than ever. This shift has provided greater flexibility in terms of time and location, opening up opportunities for students to further their education regardless of […]

Understanding Planned Downtime and What It Means for You

Maintenance technician on an Intermax Networks tower overlooking Northern Idaho.

Understanding Planned Downtime and What It Means for You   As a local internet service provider, Intermax Networks is committed to delivering fast, reliable internet to all our customers. Regular network maintenance is a must to keep everything running smoothly. Sometimes, this means we need to schedule short breaks in service, which we call “planned downtime.” […]

Understanding the Internet of Things (IoT) 

Above view of shared workspace with peoples hands working on laptops and smart phones.

The Internet of Things (IoT) is revolutionizing the way we interact with the world around us. IoT is creating a more connected and efficient world from smart homes to industrial automation. For a company like Intermax Networks, understanding and leveraging IoT is crucial to staying ahead in the competitive telecommunications landscape. In this blog, we […]