Customer Success Story: SMP Development

Intermax Customer Success Story

Customer Success Story: SMP Development How Intermax Networks Powers Schweitzer Mountain Properties Development  Customer: Schweitzer Mountain Properties (SMP) Development Industry: Real EstateLocation: Schweitzer Mountain and Sandpoint, Idaho Services: Fiber Internet Customer Since: Approx. 2010    Overview  Schweitzer Mountain Properties (SMP) Development is the luxury real estate development branch formerly affiliated with Schweitzer Mountain Resort. Now, independently, managing extensive land holdings across the mountain and […]

How VoIP Technology Can Improve Customer Service

Business man on the phone and working on a laptop.

How VoIP Technology Can Improve Customer Service In today’s fast-paced digital world, exceptional customer service is more important than ever, and Voice over Internet Protocol (VoIP) is a game-changer. Instead of relying on traditional landlines, VoIP uses your internet connection to make and receive calls, unlocking a suite of powerful features that can take your […]

Hosted Voice vs. Traditional PBX Phone Systems: Feature Comparison 

Dialing telephone keypad concept for communication, contact us and customer service support

Hosted Voice vs. Traditional PBX Phone Systems: Feature Comparison The business landscape is rapidly evolving, and choosing the right phone system is critical to your organization’s flexibility, efficiency, and bottom line. Two primary options dominate the market are traditional on-premises PBX systems and modern Hosted Voice (VoIP) solutions. In this article, we’ll explain how each […]

Intermax Business Brief Q2 2025

Intermax Business

A Beginner’s Guide to Understanding Hosted Voice Technology In today’s fast-paced digital world, businesses and individuals are increasingly shifting from traditional phone systems to cloud-based phone solutions. Terms like VoIP, UCaaS, and Cloud Communications are often used interchangeably, but what do they really mean, and how are they transforming the way we communicate? In this guide, we’ll […]

Managed Voice Services 101: A Beginner’s Guide to Understanding Hosted Voice Technology 

Man and woman at a shared desk using Yealink phones for calls and video calls.

Managed Voice Services 101: A Beginner’s Guide to Understanding Hosted Voice Technology In today’s fast-paced digital world, businesses and individuals are increasingly shifting from traditional phone systems to cloud-based phone solutions. Terms like VoIP, UCaaS, and Hosted Voice are often used interchangeably, but what do they really mean, and how are they transforming the way […]

The Selle Valley Fiber Project: A Major Step Forward in Rural Connectivity

Map of the Selle Valley fiber expansion project.

The Intermax Selle Valley Fiber Project: A Major Step Forward in Rural Connectivity Last fall we announced plans to expand fiber Internet to areas traditionally overlooked by the big national providers. The latest Intermax fiber expansion project is in the Selle Valley, just north of Sandpoint, and represents an exciting progress milestone providing reliable, high-speed […]

Planes, Trains and … Love?

Fiber teams drilled under the live tracks of the BNSF Railroad at McGuire Rd.

BNSF Railroad at McGuire Rd. Planes, Trains and … Love? Steve Martin and John Candy have nothing on Intermax. In January we solved some pretty major transportation-related issues that prevented service delivery to both present and future customers. And one customer even shared how his improved connection also improved his marriage… but your mileage may […]

How Fast Can Your Wi-fi Go

Intermax logo

In wireless data, depending on the specific Wi-Fi standard and channel width, you can generally expect around 0.8 Mbps per MHz; however, this is just a rough estimate, as the actual data rate per MHz can vary significantly based on factors like modulation techniques and network conditions. Key points to remember: Channel width matters:A wider […]

Transforming Rural Health: The Critical Role of Fast, Reliable Internet in Telemedicine 

Woman having a doctor's appointment online over the laptop, while sitting at home.

Transforming Rural Health: The Critical Role of Fast, Reliable Internet in Telemedicine  As telemedicine becomes an essential part of modern healthcare, reliable high-speed internet is crucial in providing access to quality healthcare in rural areas. Telemedicine enables remote medical consultations, follow-ups, and even urgent care, giving rural residents access to specialists, preventative care, and other […]

Understanding Planned Downtime and What It Means for You

Maintenance technician on an Intermax Networks tower overlooking Northern Idaho.

Understanding Planned Downtime and What It Means for You   As a local internet service provider, Intermax Networks is committed to delivering fast, reliable internet to all our customers. Regular network maintenance is a must to keep everything running smoothly. Sometimes, this means we need to schedule short breaks in service, which we call “planned downtime.” […]