Customer Success Story: SMP Development
How Intermax Networks Powers Schweitzer Mountain Properties Development
Customer: Schweitzer Mountain Properties (SMP) Development
Industry: Real Estate
Location: Schweitzer Mountain and Sandpoint, Idaho
Services: Fiber Internet
Customer Since: Approx. 2010
Overview
Schweitzer Mountain Properties (SMP) Development is the luxury real estate development branch formerly affiliated with Schweitzer Mountain Resort. Now, independently, managing extensive land holdings across the mountain and the greater Sandpoint area. The company is committed to responsible, community-focused development, working closely with local municipalities and residents to thoughtfully shape growth in the region.
As operations grew, SMP Development needed an internet provider capable of delivering fast, reliable service both on the mountain and in downtown Sandpoint. That’s where Intermax Networks came in.
Background
SMP Development has offices both on Schweitzer Mountain and in downtown Sandpoint. They needed seamless connectivity to support their growing team and development projects.
“Luxury real estate development in a resort community requires constant communication and coordination,” said Kyle Eichelberger, a key leader at SMP. “We’re building homes in a region that’s growing fast, and we want to do it right—with the community in mind.”
Solutions That Fit
Intermax’s fiber internet has been a game-changer for SMP. When the team moved into their downtown Sandpoint office, Intermax was already wired into the building. “The tech came in, had it installed in a couple of hours, and we were up and running,” Kyle recalled. “It’s lightning fast.”
But the story goes deeper. Years earlier, Intermax partnered with the original Switzer team to trench nine miles of fiber up the mountain—an ambitious infrastructure project that laid the foundation for high-speed connectivity in one of Idaho’s most rugged regions.
“That was a huge deal,” Kyle said. “It changed everything for us. Before that, we were relying on satellite dishes and hoping the weather didn’t knock us offline.”
Service & Support
While SMP hasn’t needed to call support often—“no call is good news,” Kyle joked—they’ve always appreciated the local presence and personal touch. “It’s not some call center across the country. It’s people we know. Nathan Arman, who helped build the systems up there, is a college buddy. That kind of connection matters.”
A True Partnership
The relationship between Intermax and SMP is more than transactional—it’s collaborative. From co-investing in infrastructure to sharing equipment and expertise, the two organizations have grown together.
“There’s still equipment up there that Intermax helped pay for,” Kyle noted. “It’s literally a hand-in-hand partnership.”
Results
With Intermax fiber, SMP enjoys:
- Seamless video conferencing with partners in Spokane and beyond
- Zero downtime or buffering issues
- Fast, reliable service that supports both mountain and downtown operations
- A trusted local partner that understands the region and its challenges
Would You Recommend Intermax?
“100%,” Kyle said. “The product is great. The service is great. And you’re local. That’s what we care about.”
Find Connection with Intermax
Locally owned and operated since 2001, we’re proud to offer high-speed wireless internet, fiber, voice services, and more to thousands of residential and commercial customers.
Headquartered in Coeur d’Alene with offices in Spokane, Seattle, Sandpoint, and St. Maries, Intermax is the local’s choice for reliable service in hard-to-reach places.
Our friendly support team is here to answer any questions you may have. Visit Intermax, or call us at (208) 568-7979, today!
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