Customer Success Story: Valley Christian School

Intermax Customer Success Story

Customer Success Story: Valley Christian School in Spokane Empowering Education Through Modern Communication  Customer: Valley Christian School  Industry: Education  Location: Spokane Valley, Washington  Services: Hosted Voice  Customer Since: 2021    Overview  Valley Christian School is a dynamic and growing educational institution committed to serving students and families with excellence. As the school expanded, so did […]

Hosted Voice Glossary of Terms

Dialing telephone keypad concept for communication, contact us and customer service support

Hosted Voice Glossary of Terms by Intermax Whether you’re new to voice technology or just need a refresher, we’re here to help. We’ve compiled simple definitions for common terms used in VoIP, cloud communications, business phone systems, and more. From acronyms to industry jargon, you’ll find clear explanations designed to make voice services easier to […]

Hosted Voice for Small Businesses: Tailoring Communication Solutions to Your Needs 

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Hosted Voice for Small Businesses: Tailoring Communication Solutions to Your Needs In today’s fast-paced business world, small businesses need more than just a phone line—they need agile, scalable, and cost-effective communication solutions that can keep up with evolving demands. That’s where Hosted Voice comes in. Once only available to large enterprises, cloud-based phone systems now […]

Customer Success Story: Century 21 RiverStone 

Intermax Customer Success Story

Customer Success Story: Century 21 RiverStone A Reliable Partner in Real Estate Innovation  Customer: Century 21 RiverStone Industry: Real Estate Location: Sandpoint and Ponderay, Idaho Services: Hosted Voice (VoIP), Fiber Internet, Wireless Internet Customer Since: Approx. 2019    Overview  Century 21 RiverStone is a locally rooted, family-run real estate brokerage headquartered in Sandpoint, Idaho. With a history that blends […]

How VoIP Technology Can Improve Customer Service

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How VoIP Technology Can Improve Customer Service In today’s fast-paced digital world, exceptional customer service is more important than ever, and Voice over Internet Protocol (VoIP) is a game-changer. Instead of relying on traditional landlines, VoIP uses your internet connection to make and receive calls, unlocking a suite of powerful features that can take your […]

Hosted Voice vs. Traditional PBX Phone Systems: Feature Comparison 

Dialing telephone keypad concept for communication, contact us and customer service support

Hosted Voice vs. Traditional PBX Phone Systems: Feature Comparison The business landscape is rapidly evolving, and choosing the right phone system is critical to your organization’s flexibility, efficiency, and bottom line. Two primary options dominate the market are traditional on-premises PBX systems and modern Hosted Voice (VoIP) solutions. In this article, we’ll explain how each […]

Managed Voice Services 101: A Beginner’s Guide to Understanding Hosted Voice Technology 

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Managed Voice Services 101: A Beginner’s Guide to Understanding Hosted Voice Technology In today’s fast-paced digital world, businesses and individuals are increasingly shifting from traditional phone systems to cloud-based phone solutions. Terms like VoIP, UCaaS, and Hosted Voice are often used interchangeably, but what do they really mean, and how are they transforming the way […]

Choosing the Right Hosted Phone Solution for Your Business

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Choosing the Right Hosted Phone Solution for Your Business In the era of digital transformation, selecting the right communication tools is paramount for the success of any business. Hosted phone solutions, with their flexibility and scalability, have become a go-to choice. However, with various options available, navigating the landscape to find the perfect fit for […]

Protecting Your Business Communications: The Power of Hosted Phones

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Protecting Your Business Communications: The Power of Hosted Phones In the digital age, where communication forms the backbone of every successful business, security is paramount. From confidential client conversations to sensitive financial data, your business communications require ironclad protection. This is where hosted phones emerge as the modern-day knight in shining armor, offering robust security […]

The Economic Benefits of Hosted Phones for Your Business

Male on the phone working on the computer at his desk with a view from his office. Photo by Chase Chappell on Unsplash

The Economic Benefits of Hosted Phones for Your Business In today’s fast-paced business landscape, optimizing operational costs is essential for long-term sustainability and growth. When it comes to communication, traditional phone systems can often burden businesses with high infrastructure costs and limited scalability. However, hosted phones, also known as Voice over Internet Protocol (VoIP) solutions, […]