Customer Success Story: Riverbend Commerce Park 

Intermax Customer Success Story

Local Voices. Real Experiences: Our Chat with Tag Jacklin, Riverbend Commerce Park Customer: Riverbend Commerce Park Industry: Real Estate Location: Post Falls, Idaho Services: Hosted Voice (VoIP), Fiber Internet, Fixed Wireless Internet (other locations) Customer Since: 2018 Connectivity is critical at Riverbend Commerce Park in Post Falls, Idaho. With over 600,000 square feet of leasable office and industrial space […]

A Brief History of Telephony

An old rotary phone and a smartphone on a wood table with a cup of coffee.

A Brief History of Telephony Today, we carry powerful communication tools in our pockets, and it’s easy to take texting, video calls, voicemail for granted when we can access everything the internet has to offer right in the palm of our hands. All made possible by the modern marvel we call the telephone. But how […]

Customer Success Story: Valley Christian School

Intermax Customer Success Story

Customer Success Story: Valley Christian School in Spokane Empowering Education Through Modern Communication  Customer: Valley Christian School  Industry: Education  Location: Spokane Valley, Washington  Services: Hosted Voice  Customer Since: 2021    Overview  Valley Christian School is a dynamic and growing educational institution committed to serving students and families with excellence. As the school expanded, so did […]

Hosted Voice Glossary of Terms

Dialing telephone keypad concept for communication, contact us and customer service support

Hosted Voice Glossary of Terms by Intermax Whether you’re new to voice technology or just need a refresher, we’re here to help. We’ve compiled simple definitions for common terms used in VoIP, cloud communications, business phone systems, and more. From acronyms to industry jargon, you’ll find clear explanations designed to make voice services easier to […]

Hosted Voice for Small Businesses: Tailoring Communication Solutions to Your Needs 

Carpenter in workshop working on laptop and cell phone.

Hosted Voice for Small Businesses: Tailoring Communication Solutions to Your Needs In today’s fast-paced business world, small businesses need more than just a phone line—they need agile, scalable, and cost-effective communication solutions that can keep up with evolving demands. That’s where Hosted Voice comes in. Once only available to large enterprises, cloud-based phone systems now […]

Customer Success Story: Century 21 RiverStone 

Intermax Customer Success Story

Customer Success Story: Century 21 RiverStone A Reliable Partner in Real Estate Innovation  Customer: Century 21 RiverStone Industry: Real Estate Location: Sandpoint and Ponderay, Idaho Services: Hosted Voice (VoIP), Fiber Internet, Wireless Internet Customer Since: Approx. 2019    Overview  Century 21 RiverStone is a locally rooted, family-run real estate brokerage headquartered in Sandpoint, Idaho. With a history that blends […]

How VoIP Technology Can Improve Customer Service

Business man on the phone and working on a laptop.

How VoIP Technology Can Improve Customer Service In today’s fast-paced digital world, exceptional customer service is more important than ever, and Voice over Internet Protocol (VoIP) is a game-changer. Instead of relying on traditional landlines, VoIP uses your internet connection to make and receive calls, unlocking a suite of powerful features that can take your […]

Hosted Voice vs. Traditional PBX Phone Systems: Feature Comparison 

Dialing telephone keypad concept for communication, contact us and customer service support

Hosted Voice vs. Traditional PBX Phone Systems: Feature Comparison The business landscape is rapidly evolving, and choosing the right phone system is critical to your organization’s flexibility, efficiency, and bottom line. Two primary options dominate the market are traditional on-premises PBX systems and modern Hosted Voice (VoIP) solutions. In this article, we’ll explain how each […]

Managed Voice Services 101: A Beginner’s Guide to Understanding Hosted Voice Technology 

Man and woman at a shared desk using Yealink phones for calls and video calls.

Managed Voice Services 101: A Beginner’s Guide to Understanding Hosted Voice Technology In today’s fast-paced digital world, businesses and individuals are increasingly shifting from traditional phone systems to cloud-based phone solutions. Terms like VoIP, UCaaS, and Hosted Voice are often used interchangeably, but what do they really mean, and how are they transforming the way […]

Choosing the Right Hosted Phone Solution for Your Business

Person using laptop on white wooden table. Photo by Tyler Franta on Unsplash

Choosing the Right Hosted Phone Solution for Your Business In the era of digital transformation, selecting the right communication tools is paramount for the success of any business. Hosted phone solutions, with their flexibility and scalability, have become a go-to choice. However, with various options available, navigating the landscape to find the perfect fit for […]