Customer Success Story: Valley Christian School
Customer Success Story: Valley Christian School in Spokane Empowering Education Through Modern Communication Customer: Valley Christian School Industry: Education Location: Spokane Valley, Washington Services: Hosted Voice Customer Since: 2021 Overview Valley Christian School is a dynamic and growing educational institution committed to serving students and families with excellence. As the school expanded, so did […]
Hosted Voice Glossary of Terms
Hosted Voice Glossary of Terms by Intermax Whether you’re new to voice technology or just need a refresher, we’re here to help. We’ve compiled simple definitions for common terms used in VoIP, cloud communications, business phone systems, and more. From acronyms to industry jargon, you’ll find clear explanations designed to make voice services easier to […]
Hosted Voice for Small Businesses: Tailoring Communication Solutions to Your Needs
Hosted Voice for Small Businesses: Tailoring Communication Solutions to Your Needs In today’s fast-paced business world, small businesses need more than just a phone line—they need agile, scalable, and cost-effective communication solutions that can keep up with evolving demands. That’s where Hosted Voice comes in. Once only available to large enterprises, cloud-based phone systems now […]
Customer Success Story: Century 21 RiverStone
Customer Success Story: Century 21 RiverStone A Reliable Partner in Real Estate Innovation Customer: Century 21 RiverStone Industry: Real Estate Location: Sandpoint and Ponderay, Idaho Services: Hosted Voice (VoIP), Fiber Internet, Wireless Internet Customer Since: Approx. 2019 Overview Century 21 RiverStone is a locally rooted, family-run real estate brokerage headquartered in Sandpoint, Idaho. With a history that blends […]
Above and Beyond – Restoring Service to Baldy Mountain
Above and Beyond – Restoring Service to Baldy Mountain April 29–30, 2025 | Sandpoint, Idaho When equipment fails on Baldy Mountain, restoring service isn’t just a job; it’s a full-on expedition. On April 29, 2025, our customers in the Sandpoint Baldy region began experiencing a service outage affecting internet, hosted voice, and transport connections. Our […]
How VoIP Technology Can Improve Customer Service
How VoIP Technology Can Improve Customer Service In today’s fast-paced digital world, exceptional customer service is more important than ever, and Voice over Internet Protocol (VoIP) is a game-changer. Instead of relying on traditional landlines, VoIP uses your internet connection to make and receive calls, unlocking a suite of powerful features that can take your […]
Hosted Voice vs. Traditional PBX Phone Systems: Feature Comparison
Hosted Voice vs. Traditional PBX Phone Systems: Feature Comparison The business landscape is rapidly evolving, and choosing the right phone system is critical to your organization’s flexibility, efficiency, and bottom line. Two primary options dominate the market are traditional on-premises PBX systems and modern Hosted Voice (VoIP) solutions. In this article, we’ll explain how each […]
Managed Voice Services 101: A Beginner’s Guide to Understanding Hosted Voice Technology
Managed Voice Services 101: A Beginner’s Guide to Understanding Hosted Voice Technology In today’s fast-paced digital world, businesses and individuals are increasingly shifting from traditional phone systems to cloud-based phone solutions. Terms like VoIP, UCaaS, and Hosted Voice are often used interchangeably, but what do they really mean, and how are they transforming the way […]
The Selle Valley Fiber Project: A Major Step Forward in Rural Connectivity
The Intermax Selle Valley Fiber Project: A Major Step Forward in Rural Connectivity Last fall we announced plans to expand fiber Internet to areas traditionally overlooked by the big national providers. The latest Intermax fiber expansion project is in the Selle Valley, just north of Sandpoint, and represents an exciting progress milestone providing reliable, high-speed […]
Planes, Trains and … Love?
BNSF Railroad at McGuire Rd. Planes, Trains and … Love? Steve Martin and John Candy have nothing on Intermax. In January we solved some pretty major transportation-related issues that prevented service delivery to both present and future customers. And one customer even shared how his improved connection also improved his marriage… but your mileage may […]
