Local Voices. Real Experiences:

Customer: GARAGESKINS 
Industry: Retail 
Location: Post Falls, Idaho 
Services: Hosted Voice (VoIP), Business Internet, IT Managed Services 
Customer Since:   

GARAGESKINS is reimagining curb appeal with an innovative garage door system that transforms standard metal garage doors into beautiful wood-style doors at an approachable price point. Founded in 2014, the company has recently entered a new phase of growth under Adam Griffith’s leadership, with an increased focus on efficiency, reliability, and the technology that keeps their direct-to-consumer business running smoothly. 

How has your experience with Intermax been? 

For GARAGESKINS, internet reliability and IT performance are not background utilities. They are essential to protecting the business and maintaining operational efficiency. Intermax has delivered a stable, dependable experience that allows leadership to focus on growth rather than worrying about system failures or downtime 

“I’ve been very impressed by Intermax.” 

What services do you have with Intermax? 

GARAGESKINS is a Triple Play customer, relying on Intermax as their full technology framework. With business internet, hosted voice, and IT managed services, Intermax supports everything from servers and power protection to day-to-day hardware needs. 

“If we need something done as it pertains to like the traditional IT world, Intermax is our company.” 

Has Intermax ever gone above and beyond for you? 

For Adam, what stands out most is not a single moment, but a consistent experience. From onboarding new team members to maintaining reliable systems, Intermax delivers stability and responsiveness that builds confidence across the organization. 

“I think that their consistency is almost above and beyond, if I was going to phrase it like that. … The consistency of getting people in, getting them set up, everything works, the hardware is, you know, very effective hardware for what we need. There’s very little interruptions when there are any issues or new things that we need. They’ve just been incredibly responsive and here in person also, and I’ve been impressed by that as well. Having that face-to-face, person-to-person sort of interaction gives people a lot of confidence.” 

What service from Intermax can you not live without? 

Responsiveness and reliability are mission-critical to GARAGESKINS’ direct-to-consumer business model. Their website, systems, and internal tools all depend on a stable internet connection and properly functioning technology. When systems go down, the business stops. Intermax helps remove that stress by keeping everything running as expected. 

“Other than the internet, you mean? Um, I think that it really is that responsiveness… we rely on the internet for everything. Our whole direct-to-consumer model, all of our systems, all of our website, everything is out on the internet. So, if it doesn’t work, it’s literally, you know, like one of our operational machines breaking down. The business will stop.” 

How is Intermax’s customer service? 

Adam describes Intermax’s customer service as a noticeable upgrade compared to traditional internal or contracted IT teams. The Intermax team is highly responsive, proactive, and easy to work with. This level of service has made technology management a smooth and stress-free experience. 

“Very good. The response is amazing. Yeah. Again, coming from where I came from [a larger corporate industry world] and my experiences with what would have been a more of an internal or internally contracted type of IT group, uh, this has been a pleasant experience.” 

Would you recommend Intermax? 

GARAGESKINS would confidently recommend Intermax to other businesses that rely on technology to operate. With dependable service, fast response times, and a team that understands the importance of uptime, Intermax provides the reliability businesses need to keep moving forward. 

“Absolutely.” 

Find Connection with Intermax Networks  

Locally owned and operated since 2001, we’re proud to offer high-speed wireless internet, fiber, voice services, and more to thousands of residential and business customers.  Headquartered in Coeur d’Alene with offices in Spokane, Seattle, Sandpoint, and St. Maries, Intermax is the local’s choice for reliable service in hard-to-reach places.   

Our friendly support team is here to answer any questions you may have. Visit Intermax Networks, or call us at (208) 568-7979 today!