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Hosted Voice vs. Traditional PBX Phone Systems: Feature Comparison The business landscape is rapidly evolving, and choosing the right phone system is critical to your organization’s flexibility, efficiency, and bottom line. Two primary options dominate the market are traditional on-premises PBX systems and modern Hosted Voice (VoIP) solutions. In this article, we’ll explain how each system works, compare their key features side by side, and explore which solution is best suited for small to medium-sized businesses, and both urban and rural locals, even places with unique geography and challenging