Intermax for Small and Medium Businesses

Powerful Features, Scalable Solutions Built for Growing Businesses

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Big Business Solutions,
Built for SMB

Every call matters when you’re running a small or medium-sized business. Believe us, we understand. Whether you’re closing deals, supporting clients, or managing a remote workforce, Intermax Hosted Voice delivers a feature-rich, flexible solution that helps you stay connected anytime, anywhere. With advanced features like call recording, voicemail-to-email, and mobility options, you can ensure seamless communication without the enterprise price tag. 

Strong, Scalable, and Always Connected

Our redundant cloud-based system guarantees crystal-clear call quality and uninterrupted service, giving you the confidence to focus on growing your business without worrying about dropped calls or complicated setups. 

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Features

Why Our Services Are Right For You

Crystal-Clear Call Quality
Mobility
Custom Features at No Extra Charge
North Idaho-Based Support Team
Over 20 Years of Service
24/7 Support
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Standard Internet Plans

Includes connection, hardware, and installation.

Contact us for tailored IT management, security, and hosted voice services 

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Intermax Benefits

Superior Internet, Exceptional Service!

Locally owned icon
Coeur d’Alene Network
Operations Center (NOC)
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Redundant Power and Multi-Gigabit Network Backhauls
Fully Customizable Plans
and Services
24/7 Support
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Why Intermax

Why SMBs Choose Intermax

Comprehensive Feature Set

Get enterprise-level features without the enterprise price. 

Voicemail-to-Email

Stay responsive with voicemails delivered straight to your inbox. 

Call Recording

Enhance customer service and compliance with secure, cloud-based call recording.

Mobility & Remote Access

Work from anywhere with seamless mobile integration. 

Reliable Redundancy

Ensure business continuity with failover solutions that keep your lines open. 

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Why Intermax

Seamless Communication. Limitless Possibilities.

No Middlemen, Complete Control

Intermax uniquely combines a regional fiber network, a UCaaS platform, and an experienced operations team. This approach eliminates vendor finger-pointing, reduces trouble ticket escalations, and prevents license fee surprises. 

Network Ownership

Most UCaaS vendors are resellers, not operators. The Intermax network underpins all our UCaaS solutions and is engineered for performance and reliability. Geographically redundant core clusters and network relay paths serve tens of thousands of customers daily. Dedicated engineering teams are focused on delivering seamless connections to the global internet, including 24×7 support.  

Hosted Voice Expertise

Our team has decades of combined experience spanning multiple telecommunications industry transitions and technologies. We’ve built our practice around delivering creative, high-touch solutions (including integrations and training) for small and midsized organizations including the Seattle Unified School District and the Spokane City Credit Union. 

Vendor-Neutral Flexibility

For customers with offices located outside of our network service area, Intermax’s carrier-agnostic hosted voice platform works with any combination of internet service providers. The standard platform license integrates with hospitality Property Management Systems regardless of location or vendor.  

NG911 Compliance and Safety

Intermax UCaaS helps you get compliant with regulations, including Next Generation (NG or E) 911, Kari’s Law, and the Ray Baum Act. Each handset reports physical location identification and routes emergency calls to the proper place with pinpoint accuracy. 

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Features

100+ Capabilities with the Standard License Including:

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SIP Trunking
Unlimited Voice Calling
HD Video & Audio Calling
HD Video Conferencing
Call Forwarding & Auto Attendant
Customizable Call Recording &
On-Hold Music
Conferencing/Conference Bridge
Voicemail & Voicemail-to-Email
Real-Time Presence Tracking
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Benefits

Future-Ready Communication, Today.

PBX and POTS Circuit Replacement

Update legacy technology and cut phone costs by up to 50%. Enjoy predictable pricing with no hidden fees, increased functionality, and protect yourself from surprise vendor market exits. 

Scale Your Teams

Add or remove users, mobile devices, handsets, and locations to empower your team. Route calls and connect to the right person the first time, no matter the location. Free staff or users from the physical constraints of a fixed classroom, office, nurse’s station, or hotel room desk. 

Always Connected

Keep your teams connected through building network or power outages with built-in failsafes and mobile app call forwarding. Manage handsets, location groups, and rules through a central console. Direct calls to resolutions through auto-attendants, call forwarding, and voicemail-to-email transcription. 

Custom Onboarding

Every customer receives a tailored onboarding process to meet the specific requirements of a small medical practice, professional office, large campus, or distributed workforce.  

Technology Partners

Powering Secure & Smart Solutions with Industry Leaders

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Watchguard logo
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Why Intermax

Managed IT Services for All Your Technology Needs

Help Desk Support

Expert services for troubleshooting technical issues and keeping employees productive. 

Cybersecurity

Proactively monitors and detects network, data, and digital asset threats to keep your business secure and compliant. Intermax is a WatchGuardONE Gold Partner.

Microsoft 365

Deploy, manage, and secure modern Office productivity tools like Word, Excel, Outlook, and Teams. Intermax is a Microsoft Solutions Provider for Modern Work.

Virtual CIO and IT Consulting

Align technology and business needs to drive growth and long-term success. Leverage experienced guidance for strategy, infrastructure, and digital transformation.

Managed Data Backup

Protect, store, and recover critical business data securely in the Intermax North Idaho NOC or the cloud vendor of your choice

Data Governance

Ensure regulatory compliance with policies and procedures to protect data, ensure proper access, and minimize risk – without getting in the way of operations.

Network Configuration & Management

Optimize performance, security, and reliability using certified experts in Microsoft, Juniper, Solar Winds, Cisco, NetSapiens, and Tarana platforms.

Managed Security Services (MSSP)

Proactively safeguard your network, applications, and data with continuous monitoring, expert management, and advanced threat prevention.

Learn More >

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Managed Security Services (MSSP)

Proactive Protection. Expert Management.
Peace of Mind.

Our Managed Security Services include:

Managed Firewall

A comprehensive, always-on solution to prevent unauthorized access and threats from entering your network. Our team monitors and manages your firewall to ensure your network remains secure 24/7.

Border Security

We provide advanced monitoring and defense mechanisms to protect the boundaries of your network, preventing cyber threats and attacks before they reach your critical systems.

With Intermax, You Can Count On:

Continuous, real-time monitoring and threat detection
Expert management by certified security professionals
Timely updates and patching to stay ahead of emerging security risks
Customizable solutions tailored to your specific network environment
Flat monthly fees and zero hourly billing
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Contact Us

Your Business Deserves Better Communication.
Contact Us Today!